Shipping info

Every bar is made after you order, so delivery times start once your bars are made and shipped. Your order moves through four steps:

1. 1
   Placed

   You get an order number like CH-ABC123 and pay securely by card.

2. 2
   Payment

   Once payment is confirmed, your bars go into the queue.

3. 3
   Being made

   We make each bar to order in our kitchen in Covington, Georgia, and pack it in a recycled box.

4. 4
   On its way

   Your bars ship by the delivery speed you picked.

Signed in? See every order, its progress and a map of its journey in My account → Orders. Ordered as a guest? Create an account with the same email and confirm it, and your orders appear there too.

We deliver within the United States. We don't offer international delivery yet. If you'd like to send a bar abroad, get in touch and we'll let you know what we can do.

• Gift bars: tick “This is a gift” at checkout and write a note of up to 200 characters. We ship it with your message inside, to whatever address you enter.
• Gift cards aren't shipped: they're emailed to the recipient, with your message, as soon as your order is paid. Send one.

Our boxes are made from 100% recycled materials and our foil wrapping is biodegradable. Chocolate doesn't love heat, so please bring your delivery inside as soon as you can.

If your order is late, arrives damaged or isn't right, email [email protected] with your order number (and a photo if something's wrong), and we'll help.